Cancellation Policy

At S Stream, we strive to provide the best experience for our users. If you wish to cancel your subscription, please review the following cancellation policy:

1. Cancellation Process

You may cancel your subscription at any time by following these steps:

  • Login: Sign in to your account on the S Stream website.
  • Account Settings: Go to your account settings or subscription management page.
  • Cancel Subscription: Select the option to cancel your subscription and follow the prompts.

Alternatively, you can contact our support team at [Insert Contact Email] for assistance with cancellation.

2. Cancellation Notice

  • Monthly Subscriptions: If you cancel your monthly subscription, it will remain active until the end of the current billing cycle. You will not be charged for the next month.
  • Annual Subscriptions: If you cancel your annual subscription, you will continue to have access to the service until the end of your current term. Annual subscription fees are non-refundable.

3. Refunds

  • Unused Service: We do not offer refunds for partial months or unused services for monthly or annual subscriptions. If you cancel before the next billing cycle, you will not be charged again, but no refund will be provided for any past payments.
  • Exceptional Circumstances: Refunds may be considered on a case-by-case basis, such as technical issues preventing access to the service, or other extenuating circumstances. Please contact our support team for further details.

4. Termination of Service

Upon cancellation, you will lose access to the premium features or content available under your subscription. You will retain access to the free features until the end of the current billing cycle, depending on your subscription plan.

5. Renewals

  • Automatic Renewal: Your subscription will automatically renew at the end of each billing cycle unless you cancel before the renewal date.
  • Notification of Renewal: You will receive an email notification before your subscription is due for renewal, reminding you of the upcoming charge.

6. Changing Subscription Plans

You can change your subscription plan (e.g., upgrade or downgrade) at any time through your account settings. Changes will take effect immediately, and you will be charged or credited accordingly for the difference in the plan.